Select the user check box, and click Edit on the Action bar.To change the default Dameware Remote Support user to a Dameware Mini Remote Control user: Until this is changed, Dameware Mini Remote Control users cannot connect to the Central Server. This message displays because you have purchased Dameware Mini Remote Control Centralized, and the default user account is a Dameware Remote Support user instead of a Dameware Mini Remote Control user. When I log in, I see the following error message.
The Dameware Central Server Administration Console window opens. A user cannot log in to the Administrator Console if the user account does not have administrator privileges. To enable Windows authentication, synchronize a user account with the Active Directory server on the Dameware Central Server. Use this authentication if the Administration Console and the Central Server are located in the same domain or are in different domains and have a trust relationship between them. If a user account is not assigned administrator privileges, the user cannot log in to the Administrator Console.
The default administrator user name is admin and the default password This is the most common authentication method where user accounts are independent of other credentials. Use the following table to select an authentication method.Enter the Central Server IPÂ address or host name, and port number.
From your Desktop or the Start menu, launch the Dameware Administration Console.The default administrator account does not affect your license count because it is not licensed to use Dameware Remote Support, Dameware Mini Remote Control, or the Dameware Mobile Client.You can assign administrator privileges to any user. The default credentials for the administrator are user name admin and password admin.